Our Cancellation & Refund Policy


Each purchase of a permanent download shall be deemed a final, non-exchangeable, non-refundable sale. Once a product has been purchased it is immediately sent to the email address provided and stored in the user’s online account area available for download. You may not cancel an order by you for any permanent download of a product once it has been sent and made available for download.

Incorrect Products Purchased In Error

Athena Connection cannot be held responsible if you have purchased the wrong product. We understand that accidents do happen however, and will be able to help you find the correct product and in some cases issue a replacement.


Digital Product sales are final. Once a product is purchased, it is generated, emailed to the registered email address and made available for download. After the product has left our systems, it belongs to the user. We cannot track whether or not a product has been received, opened or read by the recipient and therefore no refunds can be issued for products purchased from Athena Connection

Product Not As Described

Athena Connection give our customers an opportunity to review our products before purchasing. If you are unsure about the content of a product you should contact us.

In the event that you have received an item which has not been described accurately in the ways described above, please notify us within 72 hours at headoffice@theathenanetwork.com or call us on020 8144 7982

Incorrect or Incomplete Product

We strive to ensure that all data and products available from Athena Connection are accurate. In the unlikely event that any product contains inaccuracies or if an item is incomplete, we will correct and re-issue the product. If for any reason we are unable to re-issue the required product, or there are continuing issues we may issue a refund.

In the event that you have received an item which has not been described accurately in the ways described above, please notify us within 72 hours at headoffice@theathenanetwork.com or call us on 020 8144 7982

Product Not Received

Athena Connection keeps detailed logs of all items sent from our systems once a payment has been made. If you do not receive your product because your email address was entered incorrectly, please contact us and we will re-send the products to the correct address. Athena Connection will not be liable for any claims of non-receipt of a products that was the result of an incorrect email address provided by you to Athena Connection. We cannot therefore refund an order under these conditions. The customer is responsible for providing a correct and functional email address.

How To Claim A Refund

If you are entitled to an exchange or refund under the terms described on this page, please notify us within 72 hours at headoffice@theathenanetwork.com or call us on 020 8144 7982

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What Athena Members Say …

Nicky Fitzmaurice

"Athena Networking has been the making of me! I have made more friends and learnt more about business tools and networking strategy in the last year than I ever thought possible. Athena’s focus on training members to be the best that they can be, whilst in a supportive and nurturing environment, gave me the confidence to learn and grow which in turn allowed my business to do the same. It is this, that is the heart of Athena. No hard sell amongst the members, we encourage one another to help where we can. I always come away from a meeting inspired and bubbling with ideas on how to grow my business. It’s a fabulous way to live, learn and grow. Nicky Fitzmaurice www.satinpaperbacks.com

Selena Ludick

“The Athena network can be distinguished from any other networking group I attend. Its structure and form mean that members who attend are committed and dedicated to proactive networking which on turn achieves tangible results.  This benefits me and my firm,  in just a two  hour monthly meeting I have the opportunity to talk to other business women about me, my business and what I need and how I can be helped.  The environment for delivering this is focused and professional. As a result referrals are made and recommendations given which, for me achieves increased clients and in turn builds greater contacts.  As a busy business women Athena also provides a forum to connect with other business women on a social / friendship basis so “all work and no play does not make this Jill a dull girl” Athena motivates me, strengthens my vision, equips and endorses me but most of all provides the fuel every business women needs to keep raising her game and stepping up to the mark.”

Rosie Mortimer

Working mostly on my own, I really appreciate the positive camaraderie of the Athena women. Whatever need or concern one has, there is always someone able, and enthusiastically willing, to help with good advice. I find the interaction tremendously stimulating and enjoyable - and highly instructive. A wonderful group to see regularly, with excellent opportunities to meet other interesting and skilled women at training days. Thank you Athena!


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